Privacy

Through our online store, we process privacy-sensitive data, also known as personal data. Badge Direct BV considers the careful handling of personal data to be of great importance. We therefore process and secure personal data with the utmost care.

In our processing, we comply with the requirements set by privacy legislation. This means, among other things, that we:

• Clearly specify our purposes before processing personal data, as outlined in this privacy statement;
• Limit our collection of personal data to only what is necessary for legitimate purposes;
• Explicitly request your consent before processing your personal data in cases where your consent is required;
• Take appropriate security measures to protect your personal data and require the same from parties processing personal data on our behalf;
• Respect your right to access, correct, or delete your personal data upon request.

Badge Direct BV is responsible for data processing. In this privacy statement, we explain which personal data we collect, how we use them, and for what purpose within the online store Voetbalshop.nl. We recommend reading this statement carefully.

If you have any questions or would like to know exactly what data we have about you, please contact Badge Direct BV.

Order Processing

When you place an order with us, we use your personal data to process it properly. We may share your personal data with our delivery service to have your order delivered. We also receive payment details from your bank or credit card company.

For this, we use your email address, phone number, billing address, date of birth, name and address details, and payment information. We do this based on your consent. We store this information until your order is completed. Certain customer data is retained longer due to legal tax retention obligations.

Sharing with Third Parties

We share personal data with carriers and processors who use and process personal data exclusively on our behalf and are not allowed to use this data for their own purposes. We share data with the following processors, among others, to support our marketing: Google, Bing, Facebook, Clerk.io, Criteo, TradeTracker, Copernica, Hotjar, and VWO.

Your Account

For certain parts of our online store, you must first register. You are required to provide information about yourself and choose a username. This creates an account that you can log into using your username and a self-chosen password.

For this, we use your payment details, email address, name and address details, billing address, and phone number. We do this based on your consent. We store this information until you delete your account.

We retain this information so that you do not have to re-enter it repeatedly and to be able to contact you regarding the execution of the agreement. You can update your account information at any time.

Statistics and Profiling

We keep statistics on the use of our online store. With these statistics, we improve our store, for example, by showing only relevant information. We may combine your personal data to learn more about you. Social media buttons are also integrated into our store, through which the administrators of these services collect your personal data.

Of course, we will always respect your privacy. If you do not wish this, you can inform us at any time.For this, we use your name and address details, IP address, email address, phone number, and billing address. We do this based on your consent. We store this information for one year.

Advertising

We would like to send you advertisements about offers and new products or services. We do this via email, social media, and retargeting.

You can object to this advertising at any time. Every email contains an unsubscribe link. You can also block us or use the unsubscribe option. Additionally, you can manage this through your account settings.

Location Data

If necessary for the service, we may collect your location data (GPS). Your consent will be requested at the time of collection.

These (location) data may also be stored and processed by providers of navigation/map software, such as Google Maps, and may be used by companies like Google or Apple. We have no control over this. Always read the privacy statements of the respective provider.

Advertisements

Our online store displays advertisements. We do not publish these ourselves; this is done by advertising agencies we collaborate with. These agencies track whether you find the ads interesting and use that information to show you more relevant ads and offers in the future.

Sharing Data with Other Companies or Institutions

Except for the partners mentioned above, we do not share your personal data with other companies or institutions under any circumstances unless we are legally required to do so (e.g., if the police request it in case of a suspected crime).

Cookies

Our online store uses cookies. Cookies are small files in which we can store information so that you do not have to enter it repeatedly. They also allow us to recognize when you visit us again.

When you visit our online store for the first time, we display a message explaining cookies. We ask for your consent before using them. You can disable cookies via your browser, but some functionalities of our online store may not work properly. Click here for more information about cookies.

Google Analytics

We use Google Analytics to track how visitors use our online store. We have a data processing agreement with Google, outlining strict agreements on what they are allowed to track. We allow Google to use the collected Analytics data for other Google services. However, we do not allow Google to anonymize IP addresses.

Security

The security of personal data is very important to us. We ensure that your data is properly secured. We continuously update our security measures and monitor potential risks.

Data Protection Officer

We have appointed a Data Protection Officer responsible for privacy within our organization. For questions and requests, you can contact them via customer service: klantenservice@voetbalshop.nl of +31 (0)88 004 0144.

Changes to This Privacy Statement

We reserve the right to make changes to this privacy statement. We recommend that you regularly check this privacy statement to stay informed of any changes. We will do our best to announce major changes separately.

Access, Modification, and Deletion of Your Data

If you have questions or want to know what personal data we have about you, you can always contact us. See our contact details below.

You have the following rights:

• Receive an explanation of what personal data we have and how we use it
• Access the specific personal data we store
• Have errors corrected
• Request the deletion of outdated personal data
• Withdraw your consent
• Object to specific uses of your data

To delete your customer data, please contact klantenservice@voetbalshop.nl Be sure to clearly identify yourself so we can ensure we do not modify or delete the wrong person’s data.

Filing a Complaint

If you believe we have not assisted you correctly, you have the right to file a complaint with the supervisory authority, the Dutch Autoriteit Persoonsgegevens.

Contact Details

Email: klantenservice@voetbalshop.nl
Phone: 088 004 0144
Website Owner: Badge Direct Mail Order
Business Address: Krommewetering 31-41, 3543 AP Utrecht
Mailing Address: Krommewetering 31-41, 3543 AP Utrecht
Chamber of Commerce Registration Number: 30119164
VAT Number: NL8027.76.863.B01