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Other questions

We have bundled the most frequently asked questions by topic and put them in a handy overview on the customer service page. If you have not been able to find an answer to your question, please look below or contact our customer service team.

  • Who is Badge Direct BV?

    In our communication you may come across the company ‘Badge Direct BV’. Voetbalshop was founded by the company Badge Direct BV. This company is part of the Badge Group (www.badge.nl). Badge Group was founded in 1977 and has been active in sports and entertainment merchandise for many years.

  • Where can I post a review?

    You can post and read reviews via (TrustPilot). TrustPilot's review policy can be found on this site: (https://legal.trustpilot.com/for-reviewers/guidelines-for-reviewers).

  • I am participating in a competition, what are the competition conditions?

    Great that you are participating and good luck! Below are our 10 golden rules to make everything fair:
    1. Participation in the promotion is free.
    2. You can participate until the stated term in the article.
    3. By leaving your email address and your name you automatically participate in the prize draw.
    4. Duplicate email addresses are filtered and also included in our mailing list.
    5. The prize is non-exchangeable.
    6. The winners will be notified via PM or email.
    7. No correspondence will be entered into regarding the results.
    8. Voetbalshop is at all times authorized to exclude participants from participation in the event of (suspicion of) fraud.
    9. Voetbalshop reserves the right to refuse entries without giving any reason and to disqualify participants at any time or refuse to award a prize if Voetbalshop believes that the participant has violated any of the conditions of participation, has provided incomplete or incorrect information or has acted in any way contrary to laws and regulations.
    10. Voetbalshop reserves the right to adjust, modify or discontinue this promotion if it can no longer reasonably be expected that Voetbalshop carries out this promotion in its current form.

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